We are sorry to hear that you received a damaged product.
We do our utmost to prevent damage, but in the rare case this happens, we are here to help you.
To resolve the issue as quickly as possible, please follow the steps below:
- Take photos of the carton or pallet in which the product was delivered. If the packaging is damaged, please include a clear photo of the damaged area.
- Take photos of the product itself and make sure the damage is clearly visible.
- Send us a message via this form, attach your photos, and include your order number.
Please ensure that we receive your message within 48 hours after receiving the goods.
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