Once you place an order, you will receive an order confirmation by email. This confirmation includes the expected shipping date of your order. Depending on your location and delivery schedule, it may take one or more days from the shipping date before your order is delivered.
Check your shipping Date
You can find the expected shipping date in your order confirmation. If your order has not yet reached this date, your order is still being processed according to schedule.
Check your delivery schedule
Many customers operate on fixed delivery routes and cut-off schedules.
If this applies to your account, please check the Order & Shipping Schedule in the Brandstore and ensure your order was placed before the applicable cut-off time.
Need more information?
Has the expected shipping date passed, or are you unsure about the status of your order?
Please contact our Customer Service team using this form
Helpful Tip
Would you like to automatically receive a packing slip and tracking information for every shipment?
Our Customer Service team can enable this for your account. Simply contact us and we'll be happy to arrange it.
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