What should I do when I received an item that I did not order?

We are sorry that you received an item you did not order.

We make a mistake sometimes. We would appreciate it if you let us know so we can resolve this for you as quickly as possible.

Please use this form  to contact us. 

If possible, please include the following information in your message:

• Photos of the item received
• The article number (if available)
• The tracking number or packing slip
• Information about any item you may not have received instead

Providing this information will help us investigate and solve the issue more quickly.

We will get back to you shortly after receiving your message.