Can I change my order? Can I change my order?

Can I change my order?

Once you have placed your order, you can no longer make changes to it yourself through the webshop.

If you would like to request a change, please contact our Customer Service team as soon as possible and make sure to include your order number so we can assist you faster.

Order adjustments are only possible if we receive your request in time. Orders are processed according to the agreed delivery schedules and transport routes. Therefore, any changes must be submitted well before the applicable cut-off time.

Unfortunately, once the processing of your delivery route has started, it is no longer possible to change or cancel your order, and it will be shipped as planned.

Send your request for change via this form

Urgent request? Please submit the form and contact us directly by phone at +31 88 494 20 80.